Privacy Policy
At MelioHealth, we prioritize the protection of your personal data and your privacy rights. This document details how we handle information gathered through our medical referral hub while serving patients throughout the United Arab Emirates.
1. Data Collection Scope
We gather personal data that you share with us when inquiring about our referral network or navigating our platform. This includes your identity, contact information, and specific medical interests, which allow us to facilitate your transition to appropriate healthcare providers. As a hub, we only collect what is needed for these referrals.
2. Utilization of Information
Information gathered is used to manage our business operations and bridge the gap between you and local healthcare providers. We process this data based on legitimate interests, contractual needs, your explicit consent, or legal mandates. Our main objective is to assist you in securing appointments at our partner facilities, ensuring your health journey is managed with professional care and administrative efficiency.
3. Information Disclosure
We share your details solely to fulfill service requests, satisfy legal requirements, or protect user rights. To coordinate your medical care effectively, we transfer essential health and contact information to specialized medical clinics in Dubai and Sharjah that align with your specific clinical needs.
4. Content & Control
Under current data protection regulations, you possess the right to view, correct, or delete the personal records we maintain. You may also request that we limit how your data is processed. To exercise these rights or to discuss our privacy practices, please contact our dedicated compliance team via email at info@meliohealth-uae.com for further assistance. Terms & Conditions – Medical Disclaimer MelioHealth does not provide medical advice, diagnosis, treatment, prescriptions, or medical reports. We operate solely as a referral hub to help connect users with suitable, independent medical centers and hospitals. All medical decisions, reports, prescriptions, procedures, and outcomes are the sole responsibility of the treating medical facilities. Users should always follow the advice of their own physicians and seek immediate emergency care when needed.